We Respect Your Privacy

CANCELLATION POLICY

A 24 hour cancellation notice in advance of the trip departure time is required for a refund. If an attempted cancellation is on less than 24 hours advance notice and due to a medical illness, a written statement from a local physician or medical clinic is required. A guest may re-schedule an excursion without a cancellation charge if the new excursion is taken within 72 hours of the booked excursion if space is available. Any price differential in the originally booked excursion and the re-scheduled excursion shall be paid by or refunded to the passenger as the case may be.



PRIVACY POLICY

Maui Express LLC dba Maui Adventure Cruises (“MAC”) is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our services and products. Please read on for more details about our Privacy Policy.

MAC provides this privacy statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with MAC and for no other purposes.

What information do we collect? How do we use it?

When you use our online form, we need to know your name, e-mail address and phone number. This allows us to process and respond to your comments as necessary.

What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will MAC disclose the information it collects to outside parties?

MAC does not sell, trade or rent your personal information to others. MAC may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors; but these statistics will not include personally identifying information.

MAC may release information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of MAC, our users or others.

What about security?

MAC is committed to protecting your privacy. We use the information we collect on this site to make communication as simple as possible and to enhance your overall experience. We do not sell, trade or rent your personal information to others.

MAC is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of this information, MAC has in place appropriate physical and managerial procedures that follow the PCI compliance rules of Visa/MasterCard. All data regarding credit card information is encrypted and transferred to PayPal or a subsidiary of PayPal for processing and future reference. Credit card numbers used to hold a reservation that are not processed at the time of booking are only used for processing payment and are not used for other purposes. These numbers are purged from our system on a semi-annual basis.

Your Consent

By using our Website, you consent to the collection and use of this information by MAC. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Also, we recommend that you review the Terms of Use section on our Website.

MAC also provides links to affiliated sites. The privacy policies of these linked sites are under the control of the linked site, and MAC has no control or influence over their policies. Please check the policies of each site you visit for specific information. MAC cannot be held liable for damage or misdealings of other sites linked or otherwise.



TERMS OF USE

By accessing the Maui Express LLC dba Maui Adventure Cruises (“MAC”) website (“Site”) or using the services offered by MAC (“Services”) you agree and acknowledge to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms or to our Privacy Policy, please do not access the Site or use the Services. We reserve the right to change these Terms at any time. We recommend that you periodically check this Site for changes.

Usage License

MAC grants you a limited license to access the Site and use the Services in accordance with these Terms and the instructions and guidelines posted on the Site. MAC reserves the rights to terminate your license to use the Site and Services at any time and for any reason.

User Responsibility

You are solely responsible for your use of the Site and Services. MAC allows for the viewing of content to third-party websites. The third-party websites’ content, business practices and privacy policies are not under our control; and we are not responsible for the content of any third-party website or any link contained in a third-party website.

Security

MAC does not access and store sensitive website login data as a part of its daily operations. Therefore, we will not accept any responsibility or liability for actions that may result from this data being intercepted or accessed by an unauthorized third-party.

MAC is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of this information, MAC has in place appropriate physical and managerial procedures that follow the PCI compliance rules of Visa/MasterCard. All data regarding credit card information is encrypted and transferred to PayPal or a subsidiary of PayPal for processing and future reference. Credit card numbers used to hold a reservation that are not processed at the time of booking are only used for processing payment and are not used for other purposes. These numbers are purged from our system on a semi-annual basis.

Cancellation Policy

A 24 hour cancellation notice in advance of the trip departure time is required for a refund. If an attempted cancellation is on less than 24 hours advance notice and due to a medical illness, a written statement from a local physician or medical clinic is required. A guest may re-schedule an excursion without a cancellation charge if the new excursion is taken within 72 hours of the booked excursion if space is available. Any price differential in the originally booked excursion and the re-scheduled excursion shall be paid by or refunded to the passenger as the case may be.

Warranty and Damage Limitations

MAC PROVIDES THE SITE AND SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. MAC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, INFORMATION ACCURACY, INTEGRATION, INTEROPERABILITY OR QUIET ENJOYMENT. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

You understand and agree that you use the Site and Services at your own discretion and risk and that you will be solely responsible for any damages that arise from such use. UNDER NO CIRCUMSTANCES SHALL MAC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, OR ANY OTHER DAMAGES WHATSOEVER (HOWEVER ARISING, INCLUDING BY NEGLIGENCE), INCLUDING WITHOUT LIMITATION, DAMAGES RELATED TO USE, MISUSE, RELIANCE ON, INABILITY TO USE AND INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR SERVICES, DAMAGES INCURRED THROUGH ANY LINKS PROVIDED ON THE SITE AND THE NON-PERFORMANCE THEREOF AND DAMAGES RESULTING FROM LOSS OF USE, SALES, DATA, GOODWILL OR PROFITS WHETHER OR NOT MAC HAS BEEN ADVISED OF SUCH POSSIBILITY. YOUR ONLY RIGHT WITH RESPECT TO ANY DISSATISFACTION WITH THIS SITE OR SERVICES OR WITH MAC SHALL BE TO TERMINATE USE OF THIS SITE OR SERVICES. Some states do not allow the exclusion of liability for incidental or consequential damages, so the above exclusions may not apply to you.

Other Provisions

MAC and you are independent parties or entities and nothing in the Terms, or via use of the Site or Services, will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between MAC and you.

These Terms supersede any previous agreement and represent the entire agreement between MAC and you with regard to the Site and Services. These Terms are governed by the laws of the State of Hawaii without reference to conflict of law principles, and any action or proceeding to interpret or enforce the Terms hereof shall only be brought in the appropriate court in Maui County Hawaii. If any provision of the Terms is adjudged to be illegal or unenforceable, the continuation in full force of the remainder of the Terms will not be prejudiced; and the illegal or unenforceable provision of the Terms shall be severed accordingly.